We have learned that a fraudulent website claims to be selling tickets for Cross Sound Ferry, and have already contacted law enforcement in an effort to prevent our customers from being scammed.

The only authorized tickets for our ferry service are sold directly through our website. If you have already purchased fake tickets from an unauthorized site, we encourage you to contact law enforcement.

If you have a question about where to purchase legitimate tickets for our ferry service, please call us at 860-443-5281.

How to Protect Yourself

• Only purchase tickets directly through our official website or by calling 860-443-5281.

• Be cautious of third-party websites or social media ads offering discounted ferry tickets.

• If a deal seems too good to be true, it probably is.

If You Have Been Scammed

If you believe you have purchased fraudulent tickets, we recommend the following steps:

1. Contact your bank or credit card company immediately to dispute the charge.

2. File a report with your local law enforcement agency (see contacts below).

3. Report the fraudulent website to the FTC at ReportFraud.ftc.gov.

4. File an internet crime complaint with the FBI at ic3.gov.

5. Call us at 860-443-5281 to purchase legitimate tickets for your trip.

Report to Local Law Enforcement

New York

• Suffolk County Police Department Scam Hotline: (631) 852-SCAM (7226)

• Suffolk County Police Non-Emergency: (631) 852-COPS (2677)

• Nassau County Police Department: (516) 573-8800

• New York Attorney General: 1-800-771-7755 or file a complaint online

Connecticut

• New London Police Department: (860) 447-5269

• Connecticut State Police (Troop E - Montville): (860) 848-6500

• Connecticut Attorney General: (860) 808-5420 or file a complaint online

Federal

• FBI Internet Crime Complaint Center: ic3.gov

• Federal Trade Commission: 1-877-FTC-HELP (4357) or ReportFraud.ftc.gov