Guidance for disabled passengers and
passengers needing assistance.

Block Island Ferry Services strives to make its service safe, reliable, and accessible for all passengers.  The following guidelines provide specific information on how to take advantage of the accessibility features available aboard our vessel and at our terminals.  

Ferry Terminals – The New London Ferry Terminal is fully accessible to all.  Handicap parking is available at the facility.  Ramps for wheelchairs allow full access to the ticket office.  Accessible restrooms are also available in the ticket office.  The Block Island Ferry Terminal offers full access to the ticket booth.  Public accessible restrooms are located nearby.  Both ferry terminals offer easy access to the vessels through wide, wheelchair accessible, boarding ramps.

Vessel – The JESSICA W. provides easy access to all amenities available aboard the vessel. The vessel is accessible to the main passenger deck, which provides large accommodations, excellent views, accessible restrooms, and food service.

Reservations – Reservations can be made online or over the telephone. 

Arriving at the terminal – We recommend that you arrive at the terminal at least 30 minutes prior to your departure time.  When you arrive at the terminal it is important to tell the booth attendant your accessibility requirements so they can direct you toward our handicap parking located near the boarding area.

During the trip - If you need any assistance during the trip, please notify a crewmember.